ALPHA 360 ACADEMY

— TERMS & CONDITIONS —

1. Introduction

Welcome to ALPHA 360 ACADEMY, located at 901/902, A2 Wing, Manikchand Malbar, Kondhva Road, Near Gera Junction, Lulla Nagar, Pune – 411040. These Terms & Conditions (“Terms”) govern your access to and use of our services, platforms, communication systems, and any related offerings.

By accessing or using our services, including communication via WhatsApp Business API and Rich Communication Services (RCS), you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Definitions

  • “Company” refers to ALPHA 360 ACADEMY.
  • “User” / “You” refers to any individual or entity using our services.
  • “Services” refers to educational, training, communication, and digital services provided by the Company.
  • “Platform” includes website, communication channels, WhatsApp, RCS, and related tools.
  • “Content” includes text, images, videos, messages, and data.

3. Acceptance of Terms

By registering, accessing, or using any services of ALPHA 360 ACADEMY, you confirm that you have read, understood, and agreed to these Terms, along with our Privacy Policy.

4. Description of Services

ALPHA 360 ACADEMY provides educational services, academic guidance, communication support, and digital engagement through web platforms and messaging channels including WhatsApp API and RCS.

Services may include:

  • Educational programs
  • Notifications and updates
  • Student engagement communications
  • Promotional and informational messaging

We reserve the right to modify or discontinue services at any time.

5. Eligibility

You must:

  • Be at least 18 years old OR use services under parental/guardian supervision
  • Provide accurate and complete information
  • Not be prohibited under Indian laws from using such services

6. Account Registration

To access certain features, you may be required to:

  • Register with valid contact details
  • Maintain confidentiality of login credentials
  • Notify us immediately of unauthorized access

ALPHA 360 ACADEMY is not responsible for any loss due to unauthorized account use.

7. User Responsibilities

You agree:

  • Not to misuse services
  • Not to send unlawful, abusive, or spam content
  • Not to violate intellectual property rights
  • To comply with all applicable Indian laws and telecom regulations

8. Payment & Billing Terms

Where applicable:

  • Fees must be paid as per agreed terms
  • Payments are non-refundable unless stated otherwise
  • Late payments may result in suspension of services

We may use third-party payment gateways, and you agree to their terms.

9. Subscription Renewal & Termination

  • Subscriptions may auto-renew unless cancelled
  • You may terminate services with prior notice
  • We reserve the right to suspend or terminate accounts for violations

10. Use of WhatsApp Official API & RCS

ALPHA 360 ACADEMY uses WhatsApp Business API and RCS messaging in compliance with Meta and telecom regulations.

By opting in:

  • You consent to receive messages
  • You acknowledge messages may include alerts, updates, and promotions
  • You can opt out anytime

We strictly follow:

  • Opt-in/opt-out policies
  • No spam practices
  • Template-based communication compliance

11. Message Delivery & Compliance Policy

  • Message delivery depends on third-party networks
  • We do not guarantee instant or successful delivery
  • Users must ensure valid contact details

We comply with TRAI, Meta, and telecom operator policies.

12. Intellectual Property Rights

All content, branding, logos, and materials belong to ALPHA 360 ACADEMY.

You may not:

  • Copy, reproduce, or distribute content
  • Use trademarks without permission

13. Confidentiality

Both parties agree to maintain confidentiality of:

  • Personal data
  • Business information
  • Communication records

14. Disclaimer of Warranties

Services are provided “as is” without warranties of any kind.
We do not guarantee:

  • Error-free services
  • Continuous availability
  • Accuracy of content

15. Limitation of Liability

ALPHA 360 ACADEMY shall not be liable for:

  • Indirect or incidental damages
  • Data loss
  • Service interruptions
  • Third-party failures

16. Indemnification

You agree to indemnify and hold harmless ALPHA 360 ACADEMY from any claims, damages, or liabilities arising from misuse of services or violation of these Terms.

17. Governing Law (India)

These Terms shall be governed by the laws of India.
Jurisdiction: Pune, Maharashtra courts.

18. Changes to Terms

We may update these Terms periodically. Continued use of services implies acceptance of updated Terms.

19. Contact Information

ALPHA 360 ACADEMY
Address: 901/902, A2 Wing, Manikchand Malbar, Kondhva Road, Near Gera Junction, Lulla Nagar, Pune – 411040
Phone: 7767011169
Email: alpha260degree.in@gmail.com